Privacy Policy

Last updated: 20 January 2026

Nourished with Nina (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website www.nourishedwithnina.com.au or engage with our services.

1. What personal information we collect

We may collect personal information including, but not limited to:

Your name
Email address
Phone number
Any information you provide when submitting an enquiry or booking an appointment
Health information you voluntarily provide (for example, when seeking dietetic services)

Sensitive information, such as health information, is only collected with your consent and where necessary to provide our services.

2. How we collect your personal information

We collect personal information in the following ways:

When you submit a contact or enquiry form on our website
When you book an appointment or communicate with us via email, phone or online platforms
When you voluntarily provide information through intake forms or questionnaires
Through cookies and website analytics (see section 6)

3. Why we collect your personal information

We collect and use your personal information to:

Respond to enquiries
Provide dietetic and nutrition services
Manage appointments and client communication
Improve our website and services
Comply with legal, professional and regulatory obligations

4. Disclosure of personal information

We do not sell or rent your personal information.

Your personal information may be disclosed to:

Third-party service providers who assist us in operating our website or practice (e.g. practice management software, secure booking systems, email services)
Other healthcare professionals, only with your consent or where required for your care
Government bodies or regulators where required by law

All third parties are required to handle your information securely and in accordance with privacy laws.

5. Storage and security of your information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

Information may be stored electronically using secure, password-protected systems and reputable third-party platforms that comply with Australian privacy standards.

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected and to meet legal and professional obligations.

6. Website cookies and analytics

Our website may use cookies and analytics tools (such as Google Analytics) to collect non-identifying information, including:

Browser type
Pages visited
Time spent on the site

This information helps us understand how visitors use our website and improve user experience. You can disable cookies through your browser settings if you prefer.

7. Accessing and correcting your information

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or out of date.

To make a request, please contact us using the details below.

8. Privacy complaints

If you have a concern or complaint about how your personal information has been handled, please contact us first so we can attempt to resolve the issue.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Nourished with Nina
Email: nina@nourishedwithnina.com.au
Website: www.nourishedwithnina.com.au